{"id":133664,"date":"2026-01-05T11:30:00","date_gmt":"2026-01-05T16:30:00","guid":{"rendered":"https:\/\/optinmonster.com\/?p=133664"},"modified":"2026-01-06T03:44:28","modified_gmt":"2026-01-06T08:44:28","slug":"best-online-survey-software-for-small-businesses","status":"publish","type":"post","link":"https:\/\/optinmonster.com\/best-online-survey-software-for-small-businesses\/","title":{"rendered":"Here Are the 6 Best Survey Apps in 2026"},"content":{"rendered":"\n<div class=\"alert-box alert-gray\">\n<p class=\"alert-box-title\"><strong>6 Best Survey Apps<\/strong>:<\/p>\n\n\n\n<p>1. <strong>WPForms<\/strong> \u2013 Best for WordPress Sites with Flexible Needs<br>2. <strong>UserFeedback<\/strong> \u2013 Best for On-Site Feedback Surveys<br>3. <strong>SurveyMonkey<\/strong> \u2013 Best for Buying Responses &amp; Market Research<br>4. <strong>TypeForm<\/strong> \u2013 Best for Beginners &amp; Conversational Surveys<br>5. <strong>Google Forms<\/strong> \u2013 Best Free Survey Tool<br>6. <strong>Jotform<\/strong> \u2013 Best Visual Survey Builder<br><br>Bonus App: <strong>OptinMonster<\/strong> \u2013 Best for Targeted On-Site Surveys<\/p>\n\n\n\n<p class=\"is-style-arrow-link has-link-color\"><\/p>\n<\/div>\n\n\n\n<p>If you\u2019re running a business today, you know feedback isn\u2019t optional. It\u2019s the lifeline that helps you understand what customers love, what frustrates them, and what keeps them coming back. <\/p>\n\n\n\n<p>But here\u2019s the catch: choosing the wrong survey tool can waste hours of your time, frustrate respondents, and give you data that\u2019s either incomplete or unreliable.<\/p>\n\n\n\n<p>That\u2019s why we rolled up our sleeves and tested more than 20 survey apps\u2014so you don\u2019t have to. From setup to analytics, we looked at how each tool performs in real-world scenarios. The result? A shortlist of the best survey apps that can actually help you capture insights and turn them into action.<\/p>\n\n\n\n<div class=\"alert-box alert-white\">\n<p class=\"alert-box-title\">How We Test Survey Apps<\/p>\n\n\n\n<p>Each tool is judged on:<br><br><strong>Setup speed<\/strong>: how quickly we could publish a live survey<br><strong>Survey creation<\/strong>: variety of question types and logic options<br><strong>User experience<\/strong>: ease of use, customization, and mobile friendliness<br><strong>Distribution &amp; integrations<\/strong>: how well the app shares surveys and connects with other tools<br><strong>Analytics<\/strong>: depth of reporting and export options<br><strong>Pricing &amp; scalability<\/strong>: value for money and ability to grow with your business<\/p>\n\n\n\n<p class=\"is-style-arrow-link has-link-color\"><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-online-survey-tools-software\">Survey App Comparison Table<\/h2>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table\"><table class=\"\"><thead><tr><th style=\"width:25%\">Apps<\/th><th>Best for<\/th><th>Free <br>Plan?<\/th><th>Premium Pricing<\/th><\/tr><\/thead><tbody><tr><td style=\"width:25%\"><strong>WPForms<\/strong><\/td><td>WordPress sites with a wide variety of survey and form needs<\/td><td><a href=\"https:\/\/emojipedia.org\/check-mark-button\">\u2705<\/a><\/td><td>Starts at $49.50\/year<\/td><\/tr><tr><td style=\"width:25%\"><strong>UserFeedback<\/strong><\/td><td>WordPress sites that need a dedicated survey plugin<\/td><td><a href=\"https:\/\/emojipedia.org\/check-mark-button\">\u2705<\/a><\/td><td>Starts at $49.50\/year<\/td><\/tr><tr><td style=\"width:25%\"><strong>SurveyMonkey<\/strong><\/td><td>Businesses that only need occasional basic surveys<\/td><td><a href=\"https:\/\/emojipedia.org\/check-mark-button\">\u2705<\/a><\/td><td>Starts at $25\/month<\/td><\/tr><tr><td style=\"width:25%\"><strong>TypeForm<\/strong><\/td><td>Businesses that need advanced surveys and extensive integrations<\/td><td><a href=\"https:\/\/emojipedia.org\/check-mark-button\">\u2705<\/a><\/td><td>Starts at $25\/month<\/td><\/tr><tr><td style=\"width:25%\"><strong>Google Forms<\/strong><\/td><td>Users who want surveys that seamlessly integrate with other Google tools<\/td><td>\u2705<\/td><td>Starts at $6\/month<br>(<a rel=\"nofollow\" target=\"_blank\" title=\"Google Workspace\" href=\"https:\/\/optinmonster.com\/refer\/google-workspace\/\" data-shortcode=\"true\">Google Workspace<\/a>)<\/td><\/tr><tr><td style=\"width:25%\"><strong>Jotform<\/strong><\/td><td>Feature-rich surveys with a top-notch visual builder<\/td><td>\u2705<\/td><td>Starts at $34\/month<\/td><\/tr><tr><td style=\"width:25%\"><em>BONUS<\/em><br><strong>OptinMonster<\/strong><\/td><td>Precisely targeting your surveys to the right website users<\/td><td>\u274c<\/td><td>Starts at $9.97\/month<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-6-best-survey-apps\">6 Best Survey Apps<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"wpforms\">1. <a href=\"https:\/\/wpforms.com\/pricing\" target=\"_blank\" rel=\"noopener noreferrer\">WPForms<\/a> \u2013 Best for WordPress Sites with Flexible Needs<\/h3>\n\n\n\n<p><a href=\"https:\/\/wpforms.com\/pricing\" target=\"_blank\" rel=\"noopener noreferrer\">WPForms<\/a> is hands down the <a href=\"https:\/\/optinmonster.com\/best-wordpress-form-builder-plugins\/\">best WordPress form-building plugin<\/a> available. The Pro plan includes a powerful and easy-to-use <a href=\"https:\/\/wpforms.com\/addons\/surveys-and-polls-addon\/\" target=\"_blank\" rel=\"noopener noreferrer\">Survey and Polls addon<\/a> that makes it the #1 survey app on our list today.<\/p>\n\n\n\n<p>You can combine the Survey and Polls tools with other features like multi-page forms, email integration, and conditional logic to create highly engaging and detailed questionnaires.<\/p>\n\n\n\n<p>We use WPForms regularly here at OptinMonster. I also installed WPForms on my own WordPress site and was able to create a form in minutes. You can build your survey from scratch or get a head start by using a premade template. The easy builder lets you drag and drop survey fields into place, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Drop-down menus<\/li>\n\n\n\n<li>Multiple choice questions<\/li>\n\n\n\n<li>Single-line and paragraph text answers<\/li>\n\n\n\n<li>Name and email fields<\/li>\n\n\n\n<li>Advanced fields like file uploads, <a href=\"https:\/\/wpforms.com\/beginners-guide-what-is-a-likert-scale-and-how-to-use-it\/\" target=\"_blank\" rel=\"noopener noreferrer\">Likert scale<\/a>, and more<\/li>\n<\/ul>\n\n\n\n<p>Once you&#8217;ve placed the field, simply click on it to customize the <strong>Field Options<\/strong>  in the left menu settings:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-software-1024x551.jpg\" alt=\"WPforms field options menu for its online survey tool\" class=\"wp-image-192707\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-software-1024x551.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-software-300x162.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-software-768x414.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-software.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>One of the things I love most about WPForms is its robust survey reporting features. Once you&#8217;ve published your survey, it&#8217;s easy to track the results. Here&#8217;s an example of the results from a survey that OptinMonster used for some of our customers:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-results-1024x485.jpg\" alt=\"\" class=\"wp-image-192708\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-results-1024x485.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-results-300x142.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-results-768x364.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/wpforms-online-survey-results.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>I chose a horizontal bar graph to display the results, but you can also view the results as a pie, line, or vertical bar chart. <\/p>\n\n\n\n<p>With WPForms, you get useful, real-time reports and graphs based on survey responses. This helps you collect and analyze your survey data to make smarter, data-driven decisions about your business.<\/p>\n\n\n\n<p>You can also download these reports in an Excel spreadsheet or CSV file to import to 3rd-party marketing tools, such as a CRM platform like Salesforce or Hubspot.<\/p>\n\n\n\n<p>And with their addons for <a href=\"https:\/\/wpforms.com\/addons\/offline-forms-addon\/\" target=\"_blank\" rel=\"noopener\" title=\"\">offline surveys<\/a> and <a href=\"https:\/\/wpforms.com\/features\/form-abandonment\/\" target=\"_blank\" rel=\"noopener\" title=\"\">form abandonment<\/a>, WPForms ensures that you collect user data no matter what. It&#8217;s this type of functionality that makes WPForms the best survey app for WordPress.<\/p>\n\n\n\n<p>You can also use a shortcode to display the survey results on any page of your site. <strong>You can even embed your WPForms survey inside an OptinMonster popup<\/strong>. Check out our instruction video:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Connect OptinMonster with WPForms\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Ux9HP7kSBnA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Best for:<\/strong> WordPress sites with a wide variety of survey and form needs.<\/p>\n\n\n\n<p><strong>Is WForms Free?<\/strong> There is a free plugin that you can use for basic surveys and forms.<\/p>\n\n\n\n<p><strong>Premium Pricing<\/strong>: <a href=\"https:\/\/wpforms.com\/pricing\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Starts at $49.50\/year<\/a>. <strong>For full survey functionality, choose the Pro plan at $199.50\/year<\/strong> or higher.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"userfeedback\"><strong>2. <a href=\"https:\/\/www.userfeedback.com\/pricing\/\" target=\"_blank\" rel=\"noopener\">UserFeedback<\/a><\/strong> \u2013 Best for On-Site Feedback Surveys<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.userfeedback.com\/pricing\/\" target=\"_blank\" rel=\"noopener\"><b>UserFeedback<\/b><\/a><span style=\"font-weight: 400;\"> is a WordPress plugin dedicated to helping you collect feedback from your website visitors.<\/span><\/p>\n\n\n\n<p>This software lets you easily build surveys, display them anywhere on your website, and monitor the results.<\/p>\n\n\n\n<p>In my testing, I decided to create a website feedback survey. It was incredibly easy to get started with the Website Feedback template. It&#8217;s 1 of the 20+ templates available in the Additional Templates Add-on, which is included with the Pro plan or higher.<\/p>\n\n\n\n<p>I added a question to the template, and I could choose between checkboxes, radio buttons, email capture, single text field, long answer, star rating, and <a href=\"https:\/\/www.userfeedback.com\/tutorial-net-promoter-score-nps-survey-in-wordpress\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Net Promoter Score<\/a>.<\/p>\n\n\n\n<p>Conditional logic is available for each question in your survey. I just turned on the <strong>Enable Conditional Logic<\/strong> toggle and chose my <strong>Display Logic<\/strong> settings:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/userfeedback-conditional-logic-1024x576.jpg\" alt=\"\" class=\"wp-image-192830\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/userfeedback-conditional-logic-1024x576.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/userfeedback-conditional-logic-300x169.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/userfeedback-conditional-logic-768x432.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/userfeedback-conditional-logic.jpg 1482w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">UserFeedback provides 2 easy ways to display the survey form on your website: You can either embed it using a shortcode,&nbsp;or you can use the <strong>Targeting<\/strong> rules to determine when and where your survey will pop up for your website visitors<\/span>.<\/p>\n\n\n\n<p>The Targeting rules include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which page or pages you want your survey to display on<\/li>\n\n\n\n<li>When the survey displays, such as immediately, after a certain number of second, after the user scrolls halfway down the page, or when a visitor leaves your site<\/li>\n\n\n\n<li>How many times each user will see your survey<\/li>\n\n\n\n<li>How long you want to run your survey<\/li>\n\n\n\n<li>Whether you want to start your survey minimized on the page<\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Best of all, UserFeedback even integrates with Google Analytics, providing you with further insights into your survey&#8217;s completion rate and audience.<\/span><\/p>\n\n\n\n<p><strong>Best for:<\/strong> WordPress sites that need a dedicated survey plugin.<\/p>\n\n\n\n<p><strong>Is UserFeedback Free?<\/strong> Yes, there is a free version with limited features.<\/p>\n\n\n\n<p><strong>Premium Pricing<\/strong>: <a href=\"https:\/\/www.userfeedback.com\/lite-pricing\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Starts at $49.50\/year<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"surveymonkey\">3. <a href=\"https:\/\/www.surveymonkey.com\/\" target=\"_blank\" rel=\"nofollow noopener\">SurveyMonkey<\/a> \u2013 Best for Buying Responses &amp; Market Research<\/h3>\n\n\n\n<p>No list of survey makers would be complete without mentioning <a href=\"https:\/\/www.surveymonkey.com\/\" target=\"_blank\" rel=\"nofollow noopener\">SurveyMonkey<\/a>. This free online survey tool lets you create and distribute unlimited surveys. I&#8217;ve used SurveyMonkey multiple times over the years, and it has continued to be an easy way to gather feedback.<\/p>\n\n\n\n<p>It&#8217;s an easy-to-use, comprehensive, and all-around excellent survey app. SurveyMonkey&#8217;s dashboard is attractive and intuitive. You simply select the type of question you want to add and then edit it in the builder:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/surveymonkey-survey-software-1024x580.jpg\" alt=\"Screeenshot of editing a multiple choice question in SurveyMonkey's online survey software.\" class=\"wp-image-192944\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/surveymonkey-survey-software-1024x580.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/surveymonkey-survey-software-300x170.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/surveymonkey-survey-software-768x435.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/surveymonkey-survey-software.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>I logged in and was given 3 options to create a survey:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Start from scratch<\/strong>: Start with a blank slate and add the questions you want.<\/li>\n\n\n\n<li><strong>Use a quick template<\/strong>: Get a head start by customizing a premade survey.<\/li>\n\n\n\n<li><strong>Build with AI<\/strong>: Enter a prompt, and SurveyMonkey will use AI to build your survey for you.<\/li>\n<\/ol>\n\n\n\n<p>These features are all free, but you&#8217;ll need to upgrade to a premium plan to use advanced options like conditional logic and accepting payments. <strong>You also must have a paid plan if you want to embed SurveyMonkey surveys as popups on your website<\/strong>. If you use their free tool, you&#8217;ll have to share the survey link with your audience.<\/p>\n\n\n\n<p><strong>Best for<\/strong>: Businesses that only need occasional basic surveys.<\/p>\n\n\n\n<p><strong>Is SurveyMonkey Free?<\/strong> Yes, it&#8217;s free to create basic surveys without conditional logic or website embedding.<\/p>\n\n\n\n<p><strong>Premium Pricing:<\/strong> <a href=\"https:\/\/www.surveymonkey.com\/pricing\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Start at $25\/month<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"typeform\">4. <a rel=\"nofollow\" target=\"_blank\" title=\"Typeform\" href=\"https:\/\/optinmonster.com\/refer\/typeform\/\" data-shortcode=\"true\">TypeForm<\/a> \u2013 Best for Beginners &amp; Conversational Surveys<\/h3>\n\n\n\n<p>TypeForm is a robust survey app that lets you create in-depth surveys. You can create interactive surveys to get more responses, turning boring surveys into friendly conversations.<\/p>\n\n\n\n<p>In my testing, I was impressed by just how powerful TypeForm&#8217;s survey features are. For example, I was able to add videos, images, and GIFs to a survey in just a few clicks. I also created a survey using their <strong><a href=\"https:\/\/optinmonster.com\/how-to-qualify-leads\/\" title=\"\">Qualify Leads<\/a><\/strong> option. TrueForm&#8217;s AI technology used information from OptinMonster&#8217;s website to create an <strong>Ideal Customer Profile<\/strong>, which I could add to and edit. Then, it built a lead-qualifying survey for me:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"358\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-ai-online-survey-tool-1024x358.jpg\" alt=\"A lead-qualifying survey created by AI in TrueForm's online survey software\" class=\"wp-image-192946\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-ai-online-survey-tool-1024x358.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-ai-online-survey-tool-300x105.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-ai-online-survey-tool-768x268.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-ai-online-survey-tool.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The survey was far from perfect, as the AI didn&#8217;t fully understand OptinMonster&#8217;s features. However, it gave a great starting point and included some useful questions I hadn&#8217;t thought of. For instance, TrueForm suggested asking new leads whether they prefer webinars, tutorials, or case studies when learning about software. With this survey data, our <a href=\"https:\/\/optinmonster.com\/beginners-guide-to-email-marketing\/\" title=\"\">email marketing<\/a> and sales teams can send more targeted and helpful information to each potential customer. <\/p>\n\n\n\n<p>What else sets TypeForm apart from tools like SurveyMonkey? Its extensive integrations. You can connect Typeform to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>CRMs<\/strong> like <a rel=\"nofollow\" target=\"_blank\" title=\"HubSpot Email\/CRM\" href=\"https:\/\/optinmonster.com\/refer\/hubspot-email-crm\/\" data-shortcode=\"true\">Hubspot<\/a>, <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Salesforce<\/a>, and <a href=\"https:\/\/www.zoho.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Zoho<\/a><\/li>\n\n\n\n<li><strong>Email marketing platforms<\/strong>, such as <a rel=\"nofollow\" target=\"_blank\" title=\"Brevo(Formerly Sendinblue)\" href=\"https:\/\/optinmonster.com\/refer\/brevo\/\" data-shortcode=\"true\">Brevo (formerly Sendinblue)<\/a>, <a rel=\"nofollow\" target=\"_blank\" title=\"Drip\" href=\"https:\/\/optinmonster.com\/refer\/drip-2\/\" data-shortcode=\"true\">Drip<\/a>, <a rel=\"nofollow\" target=\"_blank\" title=\"MailChimp\" href=\"https:\/\/optinmonster.com\/refer\/mailchimp\/\" data-shortcode=\"true\">Mailchimp<\/a>, and <a rel=\"nofollow\" target=\"_blank\" title=\"Activecampaign\" href=\"https:\/\/optinmonster.com\/refer\/activecampaign\/\" data-shortcode=\"true\">ActiveCampaign<\/a>.<\/li>\n\n\n\n<li><strong>Payment platforms<\/strong> <a href=\"https:\/\/stripe.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Stripe<\/a> and <a href=\"https:\/\/squareup.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Square<\/a><\/li>\n\n\n\n<li><strong>Tracking software<\/strong>, such as Google Analytics, Google Tag Manager, and Facebook Pixel<\/li>\n\n\n\n<li>And many more<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"493\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-online-survey-integrations-1024x493.jpg\" alt=\"Integrations list for TrueForm's online survey tool. \" class=\"wp-image-192947\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-online-survey-integrations-1024x493.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-online-survey-integrations-300x144.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-online-survey-integrations-768x369.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/typeforms-online-survey-integrations.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Keep in mind that this advanced functionality comes at a higher price. At first glance, the pricing looks in line with SurveyMonkey&#8217;s paid plans. However, TypeForm severely limits the number of monthly responses allowed on its lower-tiered plans. For instance, the $25\/month Basic plan only includes 100 responses per month, and you have you pay extra to increase that number.<\/p>\n\n\n\n<p><strong>Best for: <\/strong>Businesses that need advanced surveys and extensive integrations.<\/p>\n\n\n\n<p><strong>Is TypeForm Free?<\/strong> There&#8217;s a free plan, but you only get 10 responses per month.<\/p>\n\n\n\n<p><strong>Premium Pricing:<\/strong> <a rel=\"nofollow\" target=\"_blank\" title=\"Typeform\" href=\"https:\/\/optinmonster.com\/refer\/typeform\/\" data-shortcode=\"true\">Starts at $25\/month<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"googleforms\">5. <a href=\"https:\/\/www.google.com\/forms\/about\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Google Forms<\/a> \u2013 Best Free Survey Tool<\/h3>\n\n\n\n<p>Google Forms is an excellent online survey tool like SurveyMonkey, and it&#8217;s completely free.<\/p>\n\n\n\n<p>I&#8217;ve used Google Forms to create surveys, registration forms, applications, and more. It even includes basic conditional logic.<\/p>\n\n\n\n<p>It&#8217;s an especially great choice for <a rel=\"nofollow\" target=\"_blank\" title=\"Google Workspace\" href=\"https:\/\/optinmonster.com\/refer\/google-workspace\/\" data-shortcode=\"true\">Google Workspace<\/a> users, as it connects to Google Drive and Sheets. For instance, I&#8217;ve created forms that included a file upload field and was able to access those files in Drive. <\/p>\n\n\n\n<p>I can view the results under <strong>Responses<\/strong>, or I can click <strong>Link to Sheets<\/strong> to sync the survey with a spreadsheet that will automatically update as new results come in:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"329\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/google-forms-link-survery-results-sheets-1024x329.jpg\" alt=\"The &quot;Link to Sheets&quot; button in Google Forms\" class=\"wp-image-192945\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/google-forms-link-survery-results-sheets-1024x329.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/google-forms-link-survery-results-sheets-300x96.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/google-forms-link-survery-results-sheets-768x247.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/google-forms-link-survery-results-sheets.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can build simple surveys, require users to enter an email address (<a href=\"https:\/\/optinmonster.com\/16-ridiculously-simple-ways-to-get-more-email-subscribers-in-less-than-5-minutes\/\" title=\"\">to grow your email list<\/a>), and gather the results quickly.<\/p>\n\n\n\n<p>You can also use the embed code to add your form anywhere on your website or within an <a href=\"https:\/\/optinmonster.com\/3-reasons-lightbox-popups-capture-more-emails\/\" title=\"\">OptinMonster popup campaign<\/a>:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" width=\"620\" height=\"327\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/09\/ezgif.com-optimize-11.gif\" alt=\"Custom HTML Popup with Google Forms\" class=\"wp-image-150723\"\/><\/figure>\n\n\n\n<p><strong>Best for<\/strong>: Google Workspace users who want surveys that seamlessly integrate with other Google tools<\/p>\n\n\n\n<p><strong>Is Google Forms Free?<\/strong> Yes.<\/p>\n\n\n\n<p><strong>Premium Pricing<\/strong>: <a rel=\"nofollow\" target=\"_blank\" title=\"Google Workspace\" href=\"https:\/\/optinmonster.com\/refer\/google-workspace\/\" data-shortcode=\"true\">Starts at $6\/month<\/a> per user for full Google Workspace<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"jotform\">6. <a href=\"https:\/\/www.jotform.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Jotform<\/a> \u2013 Best Visual Survey Builder<\/h3>\n\n\n\n<p>Jotform is a comprehensive form builder that you can use to create online surveys. It has an extremely easy drag-and-drop builder and high-quality templates to help you get started.<\/p>\n\n\n\n<p>I was impressed by Jotform&#8217;s exceptionally clean and attractive user interface (UI). In fact, it may be the smoothest, least clunky experience of all the online survey tools on this list. That&#8217;s because you can edit your questions and options right in its visual builder:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/jotform-online-survey-tool-1024x586.jpg\" alt=\"Jotform's visual builder for its online survey tools\" class=\"wp-image-193012\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/jotform-online-survey-tool-1024x586.jpg 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/jotform-online-survey-tool-300x172.jpg 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/jotform-online-survey-tool-768x440.jpg 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2024\/07\/jotform-online-survey-tool.jpg 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Similar to TypeForm, Jotform offers a wide variety of integrations and advanced conditional logic. Jotform has the additional feature of letting you build fillable PDFs or convert your survey into one.<\/p>\n\n\n\n<p><strong>Best for<\/strong>: Feature-rich surveys with a top-notch visual builder<\/p>\n\n\n\n<p><strong>Is Jotform Free? <\/strong> The free version includes all features, but limites you to 5 forms and 100 montly submissions.<\/p>\n\n\n\n<p><strong>Premium Pricing:<\/strong> <a href=\"https:\/\/www.jotform.com\/pricing\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Starts at $34\/month<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"optinmonster\">Bonus App: <a href=\"https:\/\/optinmonster.com\/pricing\/\" rel=\"\">OptinMonster<\/a> \u2013 Best for Targeted On-Site Surveys<\/h3>\n\n\n\n<p><a href=\"https:\/\/optinmonster.com\/pricing\/\">OptinMonster<\/a> is the best lead generation software on the market. Our popups, floating bars, and other onsite campaigns make it SUPER EASY for you to encourage your visitors to fill in surveys. This means OptinMonster is a great online survey app that can be used in many different contexts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/05\/optinmonster-feedback-survey-popup-2-1024x484.png\" alt=\"This popup screen has 3 questions\/fields: 1. &quot;How likely are you to recommend our brand to a friend?&quot; with a dropdown field. 2. &quot;How can we improve?&quot; with a text field. 2. Email address field. Then there's a submit button.\" class=\"wp-image-184488\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/05\/optinmonster-feedback-survey-popup-2-1024x484.png 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/05\/optinmonster-feedback-survey-popup-2-300x142.png 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/05\/optinmonster-feedback-survey-popup-2-768x363.png 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/05\/optinmonster-feedback-survey-popup-2.png 1480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Let&#8217;s take a look at 4 ways OptinMonster can help you create, collect, and promote surveys on your site:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Embed forms within a campaign<\/strong>: Easily embed survey forms in your popups, floating bars, slide-in scroll boxes, and more. Then distribute and promote the survey across your site to a targeted audience.<\/li>\n\n\n\n<li><strong>Create short surveys directly in OptinMonster<\/strong>: If you only need to ask a few basic questions, you don&#8217;t even need a dedicated survey app. You can add fields like dropdowns, radio buttons, checkboxes, and text fields right in our drag-and-drop builder.<\/li>\n\n\n\n<li><strong>Redirect traffic for longer surveys<\/strong>: Create <a href=\"https:\/\/optinmonster.com\/40-exit-popup-hacks-that-will-grow-your-subscribers-and-revenue\/\" title=\"\">exit popups<\/a>, fullscreen welcome mats, or other optin campaigns with a button that redirects users to your long-form survey. This lets you get more responses from your organic traffic.<\/li>\n\n\n\n<li><strong>Target your audience<\/strong>: Create a unique user experience by personalizing your messages and targeting them to the right people. This gets more people engaged with your survey form.<\/li>\n<\/ul>\n\n\n\n<p>OptinMonster&#8217;s <a href=\"https:\/\/optinmonster.com\/features\/page-level-targeting\/\" title=\"\"><strong>Page-Level Targeting<\/strong><\/a> and <strong><a href=\"https:\/\/optinmonster.com\/features\/exit-intent\/\" title=\"\">Exit-Intent\u00ae Technology<\/a><\/strong> can detect when a visitor has completed their purchase and is leaving your site. You can then trigger a popup to ask them to take a short feedback survey to tell you about their experience before they leave.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"290\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/exit-detection-rules-for-optinmonster-campaign-min.png\" alt=\"exit detection rules for optinmonster campaign\" class=\"wp-image-157193\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/exit-detection-rules-for-optinmonster-campaign-min.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/exit-detection-rules-for-optinmonster-campaign-min-300x140.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>Check out how <a title=\"How Kennedy Blue Increased Sales 50% by Overcoming Sales Objections with Popups\" href=\"https:\/\/optinmonster.com\/overcoming-sales-objections-with-popups\/\">Kennedy Blue increases sales by 50%<\/a> using OptinMonster&#8217;s <strong>Exit-Intent\u00ae<\/strong> popups to promote their customer surveys and get valuable feedback.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"800\" height=\"444\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/04\/kennedyblue_optinmonster_exitsurvey-min.png\" alt=\"kennedyblue_optinmonster_exitsurvey\" class=\"wp-image-143610\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/04\/kennedyblue_optinmonster_exitsurvey-min.png 800w, https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/04\/kennedyblue_optinmonster_exitsurvey-min-300x167.png 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/04\/kennedyblue_optinmonster_exitsurvey-min-768x426.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>At the end of the day, OptinMonster is a great survey app because&nbsp;<strong>it encourages the right people to take your survey<\/strong>.<\/p>\n\n\n\n<p>And since you can integrate OptinMonster with your email marketing service, you can use your survey data to <a href=\"https:\/\/optinmonster.com\/50-smart-ways-to-segment-your-email-list\/\" title=\"\">segment your email list<\/a> and send more targeted email campaigns.<\/p>\n\n\n\n<p>Want to try it out? Click below to start using the best survey app to get more survey responses.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-secondary-500-background-color has-background wp-element-button\" href=\"https:\/\/optinmonster.com\/pricing\/\">Get Better Survey Results Today!<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-the-best-online-survey-software-for-businesses\">What Is the Best Survey App?<\/h2>\n\n\n\n<p><a href=\"http:\/\/www.wpforms.com\/pricing\" target=\"_blank\" rel=\"noopener\" title=\"\">WPForms<\/a> is the best survey app for WordPress websites.<\/p>\n\n\n\n<p>WPForms is flexible, easy to use, <span style=\"margin: 0px; padding: 0px;\">and loaded with&nbsp;<a href=\"https:\/\/wpforms.com\/features\/\" target=\"_blank\" rel=\"noopener\">features.<\/a>&nbsp;It<\/span> makes survey design a breeze. You can embed it with <a href=\"https:\/\/optinmonster.com\/pricing\/\" title=\"\">OptinMonster<\/a> to create powerful survey popups on your website.<\/p>\n\n\n\n<p>Plus, it does more than just create surveys. That means you can use WPForms to make any form on your website, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Newsletter signups<\/li>\n\n\n\n<li>Event registrations<\/li>\n\n\n\n<li>Payment collection<\/li>\n\n\n\n<li>And much more.<\/li>\n<\/ul>\n\n\n\n<p>If you don&#8217;t use WordPress, then your specific needs will determine which tool is best for you. If you need to create robust online surveys with lots of integrations, then I suggest <a rel=\"nofollow\" target=\"_blank\" title=\"Typeform\" href=\"https:\/\/optinmonster.com\/refer\/typeform\/\" data-shortcode=\"true\">TypeForm<\/a>.<\/p>\n\n\n\n<p>I hope this list helps you choose the best survey app for your business, so you can start collecting important data right away.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-faqs-about-the-best-survey-apps\">FAQs About the Best Survey Apps<\/h2>\n\n\n\n<div data-schema-only=\"false\" class=\"wp-block-aioseo-faq\" id=\"aioseo-what-is-the-best-free-survey-tool\"><h3 class=\"aioseo-faq-block-question\"><strong>What is the best free survey tool?<\/strong><\/h3><div class=\"aioseo-faq-block-answer\">\n<p>Google Forms is the best free option for simple surveys because it integrates directly with Google Sheets and has no response limits. For WordPress users, WPForms Lite offers basic survey functionality at no cost.<\/p>\n<\/div><\/div>\n\n\n\n<div data-schema-only=\"false\" class=\"wp-block-aioseo-faq\" id=\"aioseo-what-survey-app-has-the-best-analytics\"><h3 class=\"aioseo-faq-block-question\"><strong>What survey app has the best analytics?<\/strong><\/h3><div class=\"aioseo-faq-block-answer\">\n<p>MakeForms is built for analytics, offering BI-style dashboards and advanced filtering. SurveyMonkey also provides robust reporting, especially if you need to purchase responses for market research.<\/p>\n<\/div><\/div>\n\n\n\n<div data-schema-only=\"false\" class=\"wp-block-aioseo-faq\" id=\"aioseo-which-survey-app-is-best-for-wordpress-users\"><h3 class=\"aioseo-faq-block-question\"><strong>Which survey app is best for WordPress users?<\/strong><\/h3><div class=\"aioseo-faq-block-answer\">\n<p>WPForms is the top choice for WordPress because it combines surveys, forms, and polls in one plugin. UserFeedback is another excellent WordPress-only tool for running targeted website surveys.<\/p>\n<\/div><\/div>\n\n\n\n<div data-schema-only=\"false\" class=\"wp-block-aioseo-faq\" id=\"aioseo-which-survey-app-is-best-for-privacy\"><h3 class=\"aioseo-faq-block-question\"><strong>Which survey app is best for privacy?<\/strong><\/h3><div class=\"aioseo-faq-block-answer\">\n<p>BlockSurvey stands out for privacy because it uses Web3 technology to provide end-to-end encryption and anonymous surveys.<\/p>\n<\/div><\/div>\n\n\n\n<div data-schema-only=\"false\" class=\"wp-block-aioseo-faq\" id=\"aioseo-whats-the-best-survey-app-overall\"><h3 class=\"aioseo-faq-block-question\"><strong>What\u2019s the best survey app overall?<\/strong><\/h3><div class=\"aioseo-faq-block-answer\">\n<p>SurveyMonkey is best for market research, Typeform is best for conversational surveys, and WPForms is best for WordPress users. If you need enterprise-level power, Responsly is a strong option.<\/p>\n<\/div><\/div>\n\n\n\n<p>Want to learn more about online surveys? Check out these resources:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/optinmonster.com\/survey-best-practices\/\" rel=\"\">Survey Best Practices: Everything You Need to Know<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/optinmonster.com\/best-ways-to-collect-customer-feedback\/\">9 Ways to Collect Customer Feedback on Your Website<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/optinmonster.com\/how-to-create-a-wordpress-survey-popup\/\">How to Create a WordPress Survey Popup<\/a><\/li>\n<\/ul>\n\n\n\n<p>These posts will have everything you need to increase survey response rates, learn about your audience, and increase profits.<\/p>\n\n\n\n<p>Want to target your surveys to the right people at just the right time? <\/p>\n\n\n\n<p><a href=\"https:\/\/optinmonster.com\/pricing\/\"><strong>Get started with OptinMonster today!<\/strong><\/a><\/p>\n\n\n\n<div class=\"alert-box alert-white\">\n<p class=\"alert-box-title\">BONUS: Done-For-You Campaign Setup ($297 value)<\/p>\n\n\n\n<p>Our conversion experts will design 1 free campaign for you to get maximum results \u2013 absolutely FREE!<\/p>\n\n\n\n<p class=\"is-style-arrow-link has-link-color\"><a href=\"https:\/\/optinmonster.com\/pricing\/\">Click here to get started \u2192<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re running a business today, you know feedback isn\u2019t optional. It\u2019s the lifeline that helps you understand what customers love, what frustrates them, and what keeps them coming back. But here\u2019s the catch: choosing the wrong survey tool can waste hours of your time, frustrate respondents, and give you data that\u2019s either incomplete or&nbsp;&hellip;<\/p>\n","protected":false},"author":24602,"featured_media":193030,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"","last_modified_date":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"om_meta_post_subtitle":"","footnotes":""},"categories":[9056,17910],"tags":[31583,19672,19673,189,31581,31582,19670,192,19593],"class_list":["post-133664","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-wordpress","tag-exit-surveys","tag-online-survey","tag-online-survey-software","tag-survey","tag-survey-popup","tag-survey-popup-form","tag-survey-software","tag-surveymonkey","tag-wpforms"],"case_study_meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/133664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/users\/24602"}],"replies":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/comments?post=133664"}],"version-history":[{"count":46,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/133664\/revisions"}],"predecessor-version":[{"id":209870,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/133664\/revisions\/209870"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media\/193030"}],"wp:attachment":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media?parent=133664"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/categories?post=133664"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/tags?post=133664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}